please read below to learn about some of our policies, and if there is something we haven't covered, please e-mail us and we can answer any additional questions you may have.
Accepted Payment Methods
Our store accepts Visa and Mastercard, as well as payment by check or money order. please allow an extra 7 days for a personal check to clear.
Our Return & Replacement Policy
We do not accept returns unless a child's name is incorrectly spelled due to our error. please be sure you have the correct spelling when you place your order. we will try to e-mail you if we feel there may be a spelling error in your order.
Also, please double check that the address you have inputted for shipping is correct, we are not responsible for replacement orders if the shipping address is incorrect.
Privacy Policy
We do not share the information gathered through this web site with any other 3rd party without your express consent. All payment information entered through this web site is done so through a secure server with SSL encryption.
Ordering Questions
We will take care of selecting designs and colors for your order. Obviously, they will be gender specific and we will try to vary colors and styles as much as possible. If you have any special requests for colors or designs, or if you have special questions about ordering, please give us a call or e-mail us. Our office hours are Monday through Friday, 9:00am -5:00pm EST.
customerservice@kidzthreadz.com
special orders:
we are more than willing to do something special for you if you have an idea...please call or e-mail us and we can discuss options and prices. customerservice@kidzthreadz.com
